Document Owner: Executive Management
Version: 1.0
Effective Date: 17 May 2026
Review Cycle: Annual or upon significant business/technology change
Information Security Policy
Purpose
The purpose of this Information Security Policy is to protect the confidentiality, integrity, and availability of company information, systems, and customer data. This policy establishes the principles and minimum security requirements governing how information assets are managed, accessed, processed, and protected.
The organization recognizes that information security is essential to maintaining customer trust, operational resilience, regulatory compliance, and long term business continuity.
Scope
This policy applies to:
All employees, contractors, consultants, and third parties
All company-owned or managed systems, applications, infrastructure, and devices
All information assets, including customer, employee, operational, and business data
All cloud services, integrations, and external service providers used to support business operations
Security Principles
The organization follows the principles below:
Access to information is granted based on least privilege and business need
Security controls are designed using a risk-based approach
Sensitive data is protected throughout its lifecycle
Security responsibilities are shared across the organization
Security events are monitored, investigated, and addressed promptly
Continuous improvement is applied to security processes and controls
Core Security Controls
The organization maintains security measures including:
Access Control
Unique user accounts for all personnel
Role-based access management
Multi-factor authentication for critical systems and administrative access
Timely onboarding, modification, and removal of access rights
Data Protection
Encryption of sensitive data in transit and at rest where applicable
Secure handling and storage of confidential information
Controlled sharing of customer and internal data
Infrastructure & Application Security
Centralized identity and authentication management
Secure cloud infrastructure and network configurations
Regular software updates and security patching
Logging and monitoring of security-relevant activities
Backup and recovery procedures for critical systems and data
Vendor & Third Party Security
Risk-based evaluation of critical vendors and subprocessors
Appropriate contractual and data protection obligations
Monitoring of material supplier risks where applicable
Incident Management
Security incidents and suspected vulnerabilities must be reported without undue delay through designated internal channels.
The organization maintains procedures for:
Incident detection and triage
Containment and remediation
Recovery and post-incident review
Customer or regulatory notification where legally or contractually required
Acceptable Use
Personnel are expected to:
Use company systems responsibly and securely
Protect credentials and authentication mechanisms
Avoid unauthorized software, services, or data transfers
Immediately report suspected phishing, compromise, or misuse
Compliance
The organization aims to align its security practices with applicable legal, regulatory, and contractual obligations, including data protection and cybersecurity requirements relevant to its operations and customers.
Violations of this policy may result in disciplinary action, contractual consequences, or access revocation.
Policy Review
This policy is reviewed periodically and updated as necessary to reflect changes in:
Business operations
Technology and infrastructure
Regulatory requirements
Threat landscape
Customer and contractual obligations
Approved By: Executive Management
Classification: Internal Use